February 24, 2024
The Art of Incremental Improvement: Innovate from Within Your Culture


dustin verdin is the Executive Director of Business Innovation at Zipline Logistics, where he leads all innovation and technology efforts.

The phrase “innovation culture” is often used in business to describe placing a company on the cutting edge of new technology, processes, or ideas. Many of the world’s most successful, well-known brands are also known as top innovators in their field.

Most organizations want to follow that lead and create a culture that breeds innovation, but many business leaders face the issue of whether there is any single “right” way to create an innovative culture. not available. Leaders overcomplicate the process, muddying the waters by bringing in speakers or scheduling extra training. While these are not necessary Wrong Attitudes are another important factor to consider when working toward an innovative culture.

What is innovation?

Innovation is the internal creativity of an organization that allows ideas to be shared and changes to be made to increase performance, gain profits or improve efficiency – which looks different in every organization. Some larger corporations have scaled back research and development (R&D) departments, and smaller companies may have small teams dedicated to implementing changes.

Building an innovative culture

Many leaders feel that building a culture of innovation rests solely on their shoulders, which is true in some ways but is not as high-pressure as it sounds. To build the most effective culture of innovation, leaders must realize that they must not bring it in from the outside. Organization; newness comes within the organization. That is to say, it comes from people working and using business equipment every day.

While creating the environment for beneficial changes, the onus is on leadership to foster ideas of individuality and make it clear that they care about their employees’ ideas. Every employee has ideas about how the business should be run – processes with unnecessary steps, tools that could be better or strategies that could be used as alternatives.

Rather than creating an entirely new thing, an organically innovative business culture pulls from what already exists.

Organizational Change Vs. incremental improvement

It’s easy to think of innovation as company-wide changes that fundamentally alter the way employees work daily. With artificial intelligence taking center stage in many conversations about the future today, business leaders are looking to quickly implement changes to stay ahead of competitors.

Large-scale changes are sometimes necessary, but focusing too much on one area can miss opportunities for smaller implementations that can have a significant impact on the business. When examining potential changes, leaders should consider the ROI over the time it takes to implement.

For example, let’s say an employee comes to their leadership or technology team with an idea for a small user interface change to one of the tools they use daily. Employees say the change could eliminate unnecessary steps in the process and save 15 minutes per day. The IT team estimates that it will take two employees a day to design, test, and implement the relatively simple change on the back end.

At first glance, two employees spending an entire day making such a small change may seem like an unbalanced investment of time. However, over a week, that employee can save more than an hour of productivity time, and if an entire team or department uses the better tool, that saved time adds up exponentially.

For this employee, 15 minutes a day means 65 hours of time saved a year, and for a team of 12, it adds up to extra three months Saving eight hours of workday. That one day’s work for two employees to make the change looks extremely efficient when examining the time investment over the long term.

On the other hand, if a business is considering designing an entirely new tool for employees to use in their daily work, that is a much larger time commitment. A project of that scale involves brainstorming, designing and testing and can take months or even years to complete.

Additionally, during the process of implementing large initiatives, end-user input is essential throughout the process. Without this input, the change may have small inefficiencies that offset the benefits intended in the first place. All the internal communication, planning, and back-and-forth between users and designers represents a significant investment of time and resources on a large scale.

Sometimes, such change is necessary to keep up with competitors or to correct fundamental flaws in processes. However, the benefits to the company outweigh the benefits of thinking seriously about the significant time investment. Is it worth the time?

Don’t miss desk-view changes

The reality of the situation in most innovative organizations is that leaders have to manage organization-wide change and incremental improvements simultaneously. While working on a big project, it is important to pay attention to small changes.

Leaders and managers must be clear that they are willing to listen Any Ideas from the staff of Any level. No suggestion is too big Or too small to hear. These ideas may become breakthroughs in efficiency or they may be impossible to implement, but the important thing is that they are Hear,

As employees become accustomed to sharing ideas and see leaders taking their ideas seriously, buy-in at a personal level will increase and innovation will begin to happen naturally. Sometimes, minor ideas can result in significant changes to company processes, and if employees aren’t comfortable sharing their struggles, managers may never hear those ideas.

Don’t create a new culture; New nearby current culture

The bottom line is this: Every company has employees who have an idea of ​​how the business is run. These ideas, from the minds of people who make a difference every day, are a company’s best options for innovative change that will really help its business.

Business leaders must make employees feel comfortable speaking openly about how things operate in order to gain access to these ideas. The current status quo is not the only way to run operations successfully; There are many ways in which leaders can improve the status quo. Always look for improvements and let them know that ideas are encouraged – whether they’re big or small.


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