April 19, 2024
Mail glitch: Business owners desperate for solutions as USPS mail delays continue in Kansas City


More people are contacting KMBC 9 Investigates saying their mail is missing. KMBC has received numerous reports from people from all parts of the viewing area over the past 48 hours. Orlena Behm emailed KMBC to say she is struggling to get mail delivery where she lives. Business, Dell Appliances Heating and Cooling. “We will have our customers calling us saying they are owed money, and in fact they are not,” he said. Behm believes in old-fashioned customer service, but says sending checks and invoices through the mail lately hasn’t met the standards she expects from the USPS. She says the checks have arrived late by 20-30 days. The mail service at her shop sometimes comes only once a week, she says. “All source efforts have been made to correct this problem,” Behm said. “So the only other way to solve the problem is to get it out there.” KMBC 9 Investigates continues to try to get answers from local postal representatives. A spokesperson said Tuesday that they strive for good customer service and encourage anyone struggling to get answers. To reach USPS. A spokesperson for Congressman Emanuel Cleaver’s office told KMBC he has a meeting with the White House on Friday. He is seeking even more answers to speed up delivery. In the meantime, Behm will move more operations online, no longer able to rely on the old-school mail delivery she has come to rely on. If you have a tip about mail delivery that’s unique or something you think Kansas City needs to know about, email [email protected].

More people are reaching out to KMBC 9 Investigates saying their mail is missing.

KMBC has received several reports from people from all parts of the viewing area in the last 48 hours.

Orlena Behm emailed KMBC to say she has struggled to get mail delivery to her business, Dell’s Appliance Heating & Cooling.

“We will call our customers and tell them that their dues have been paid, and that is actually not the case,” he said.

Behm believes in old-fashioned customer service but says that recently sending checks and invoices through the mail doesn’t meet the standards she expects from the USPS.

She says the checks have arrived late by 20-30 days. The mail service at her shop sometimes comes only once a week, she says.

“All resources have been exhausted to correct this problem,” Behm said. “So the only other way to solve the problem is to get it out there.”

KMBC 9 Investigates continues to try to get answers from local postal representatives.

A spokesperson said Tuesday that they strive for good customer service and encourage anyone struggling to get answers to reach out to USPS.

A spokesperson for Congressman Emanuel Cleaver’s office told KMBC he has a meeting with the White House on Friday.

He is demanding even more answers to speed up delivery.

In the meantime, Behm will move more operations online, no longer relying on the old-school mail delivery she has come to expect.

If you have a tip about mail delivery that’s unique or something you think Kansas City needs to know about, email [email protected].

Source: www.kmbc.com

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